Case Studies / Dental
Healthcare ~$38M revenue · 200+ staff · 14 locations

Midwest Dental Partners

A 14-location dental support organization (DSO) operating across clinical and billing teams.

Lead service: Organizational analysis & audit + governed AI context layer Engagement: 12 weeks

The situation

  • Data sat siloed in location-level practice-management systems with no group-wide view.
  • Real nervousness about doing anything with AI under HIPAA.
  • No way to know how their AI and privacy posture compared to peers.
  • Billing and clinical teams needed different access, and proof of it.

What Grounds did

  • Ran a free AI-readiness assessment that expanded into paired AI-risk and privacy-risk assessments.
  • Scored the group against peers and named opportunities in dollar terms.
  • Built a governed context layer with per-user edit scoping (clinical / billing / ops).
  • Enhanced roles, not headcount: a billing coordinator now owns a claims-flagging agent.

Capabilities deployed

AI-readiness assessment Privacy-risk assessment Peer benchmarking Context layer Per-user access scoping

Results

+38 pts
AI-readiness composite vs baseline
−33%
Denied-claims rate
+14%
Chair utilization at weak sites
Scoped
Provable per-user edit access

What stays: A benchmarked risk posture and an access-scoped context layer the team trusts.

Explore the model

Run your own numbers.

The same kind of live model we build inside the engagement. Move the inputs and watch the outcome change.

Interactive model

AI-readiness & privacy scorecard

The assessment is the case study: scored against peers, and every gap priced in dollars.

How to use: toggle posture before and after the engagement, switch the peer set, and set group revenue. The shaded ring is the group; the outline is the peer median. Each weak dimension is translated into an annual dollar opportunity below.
$38M
73
composite · peer 51
Post-build the group clears the peer median on every dimension, reaching roughly the 80th percentile. Privacy exposure of ~$1.90M/yr was de-risked along the way.
$760k
Denied-claims recovery / yr
$1.52M
Chair-utilization revenue / yr
$4.18M
Annual opportunity the assessment priced

Illustrative example, not a specific client engagement.

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